Return and Refunds

Returns policy

We at KKSAFAHOSUE.COM work hard to provide our customers with the latest safas at an impeccable quality and amazing prices. If you did not like the fit, color or design simply return/exchange the product within 15 days of delivery.

To return/exchange a product, use our easy online returns process by logging in to your KKSAFAHOSUE.COM account. You can also Call our Customer Care Team on +91 9000000000 (Working hours: Monday to Saturday, 10 am to 7 pm) or email us at info@kksafahouse.com.

The Return process – Online Return/Exchange -You can return or exchange an item online at KKSAFAHOSUE.COM by following the below steps.

  • Log in to the ‘My Account’ section at KKSAFAHOSUE.COM
  • Select the product that needs to be returned/exchanged
  • Follow the steps and fill in the required information to complete the process.

Need to return – Few points to remember

  • Returns/exchange request need to be within 15 days of the delivery of product
  • Please fill the returns form for easy processing of refunds
  • All returned items must be unused and unwashed for hygiene reasons and returned with original packaging and tags in place. Items without tags will not be accepted.
  • Shipping Charges shall be non-refundable.
  • In case you receive a damaged/defective, the company should be notified within 24 hours of receipt. We might request you to share snapshot at info@kksafahouse.com
  • If you choose to self-ship the products, they should be dispatched within 48 hours after the return request is raised.
  • Any returned item received by us that does not meet the above-mentioned conditions will not be accepted and will be returned to the customer at their expense. No amount will be reimbursed in this case.
  • Please make sure that the returned items are packed securely to prevent any loss or damage during transit. For all self-shipped returns, please use a reliable courier service.

How do you return?

  • Reverse pick up from your shipping address: Our reverse pick-up facility is currently available only in select locations, which fall under the service network of our courier partners.
  • Self-ship: In case your pin code is not serviced by our courier partner, you will have to self-ship the product(s) back to us, to reach our Returns Department. For all self-shipped returns, you will be reimbursed INR 100 towards your shipping costs as a voucher which can be used for future purchase on our website. The same is subject to your returns being inspected and quality checked on receipt in our warehouse.

Cancellation Policy

We shall not be able to process the cancellation if the order/orders are processed.

Terms & Conditions

This Return Policy applies to all item purchased directly from KKSAFAHOSUE.COM. The policy is subject to change. Hence, please visit our website WWW.KKSAFAHOSUE.COM for the latest policy.

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